Here at IT Harmonics we are striving to improve our service to you. You feedback is an important part of this process so we would appreciate it if you could take a couple of minutes to complete this short questionnaire.

Thank you and we look forward to providing you with excellent service in the future.
 
Email Address:
Age:







 
Gender:



 
Postcode:
 
How many hours per week would you spend using your computer?:






 
Where do you use the computer (you can choose more than one option)?
at home
at work
on the road
internet cafe
library
   
How often do you have problems with your computer?




 
When experiencing difficulties what are they?
Inexperience with the program I am using
Internet
Email
Hardware (computer breaking down)
Inefficient Computer Networking
Slow computer
 
What operating system do you use?










 
If you were to buy a new computer system now what would you be looking for? (you may choose more than one)
Speed
Storage space
Reliability
 
ABOUT THE SERVICES WE OFFER
 
Who do you use for Computer Training?
 
Are you happy with the training provided? Please specify.
 
Who do you use for computer repairs?
 
Are you happy with the service provided?
 
Who do you purchase your computers from?
 
Are you happy with the service and hardware provided?
 
Who advises you on your computer needs?
 
Would you like to receive our newsletter?
Yes .... No
 
Have you used our services?
Yes.... No
 
If yes, what services and when
 
Can you rate our service from 1 to 10 (with 10 being the highest quality)?
In your opinion, how does IT Harmonics stand out from its competitors?
Friendly Service
Efficient
Price
After Sales Service
Other, please specify
 
 
Where did you hear about us?







 
Thank you for your time and valuable feedback. Please hit the 'submit' button below to send this form.
 

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Ph: (07) 3356 2950

Fax: (07) 3356 2950

Mobile: (Zina) 0404 871 667;  (Alana) 0411 289 272

Email: sales@itharmonics.com.au